Terms of service
This website is operated by Nehrai. Throughout the site, the terms “we”, “us” and “our” refer to Nehrai. By visiting our site and or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.
Please read these terms carefully before accessing or using our website.
Online Store Terms
By using this site, you confirm that you are at least the age of majority in your country of residence or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor violate any laws in your jurisdiction.
Products and Services
All products sold on Nehrai are grooming and personal care products intended for external use only.
Product descriptions and images are provided for informational purposes. Results may vary depending on individual hair type, routine, and consistency of use.
We do not guarantee specific results.
Orders and Payments
All prices are listed in GBP unless stated otherwise.
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, suspected fraud, or incorrect pricing.
Payment must be received in full before an order is dispatched.
Shipping and Delivery
Shipping times are estimates and not guaranteed.
Nehrai is not responsible for delays caused by couriers, customs, or circumstances beyond our control.
Incorrect or incomplete shipping details provided at checkout may result in delays or loss, for which Nehrai is not responsible.
Returns and Refunds
Due to the hygienic nature of our products, we do not accept returns.
Refunds are only issued for damaged, faulty, or incorrect items as outlined in our Returns and Refund Policy.
By placing an order, you agree to this policy.
Accuracy of Information
We aim to ensure all information on this site is accurate and up to date. However, we do not guarantee that content will be error-free, complete, or current at all times.
We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.
Intellectual Property
All content on this website, including text, images, logos, branding, and designs, is the property of Nehrai and may not be copied, reproduced, or used without our written permission.
Limitation of Liability
Nehrai shall not be liable for any injury, loss, or damages arising from the use or misuse of our products beyond the purchase price of the product.
Customers are responsible for performing a patch test before use.
Indemnification
You agree to indemnify and hold harmless Nehrai from any claims or demands arising from your breach of these Terms of Service or misuse of our products.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.
Changes to Terms of Service
We reserve the right to update or change these Terms of Service at any time. Continued use of the website after changes constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to: